The TOI Foundation Trustees have told the public the only way they can accept any feedback about the TSB Bank merger is by sending a submission. Attached is how to do that.
> Home > News > The TOI Foundation Trustees have told the public the only way they can accept any feedback about the TSB Bank merger is by sending a submission. Attached is how to do that.
Roving reporter out and about….TSB Bank Merger
Please share the information about the TSB Bank Merger feedback form, or link, far and wide. You can only have a say by using this submission process.
Some of our team were at the New Plymouth TOI Foundation public meeting for the merger of the TSB Bank and Heartland Bank. Around 150 people attended.
We are covering this issue as many ratepayers bank with the TSB Bank and/or have mortgages with the TSB Bank, so this issue affects a number of ratepayers. And many others in the community rely on this bank.
There was overwhelming feeling in the room that this merger should NOT go ahead.
The Board of Trustees told the audience last night the only way they can accept any feedback about the merger is by sending a submission.
As is common these days, giving the TOI Foundation feedback is not that easy anyway, but particularly if you don’t use email or websites.
• We have attached a copy of the form (2 pages) and the address to send it to, so people can give these forms to people without internet access.
• If you have elderly parents, friends or neighbours who bank with the TSB but don’t have internet access, you may be able to print this off for them to fill in.
• If you don’t have access to a printer perhaps you can call in to the TOI Foundation building and ask them for a copy of the form.
The TOI Foundation building is located at 121 Gill Street, New Plymouth.
If you DO have access to the internet you don’t have to fill in the form, you can tick a few boxes online (at the bottom of the feedback page) and write your own comments. This is where you find the feedback page:
There is a box where you can type your own words. You can say as little as:
I do not support the TOI foundation proposal to merge the TSB Bank with the Heartland Bank.
I do not want this merger to go ahead.
Add any other comments if you would like to.
Please share this with others who are concerned about the merger of the TSB Bank.
People have to send a submission to the TOI Foundation **or their opposition** will not be registered.
The TOI Foundation Board of Trustees, responsible for the TSB Bank, repeated many times that the purpose of the TOI Foundation is to gift grants to the Taranaki Community.
What seemed to be missing in the conversation was the original model for the TSB Bank to gift grants to the Taranaki Community was that they had to have a profitable bank. They had to make good profits so they could give them away. The Golden Goose which offered grants to the people of Taranaki was the successful TSB Bank.
It seems the TOI Foundation in recent years do not realise that without a profitable bank, there are no profits to share with the community.
There are a number of retail banks in NZ who are making extremely good profits – many say the profits are excessive for some banks – yet the Board of Trustees of the TOI Foundation are telling us they are struggling to make a profit running a retail bank.
Click here to find out more about the merger deal and what the TOI Foundation are doing:
Posted: Fri 19 Jun 2026